Frequently Asked Questions
What payment methods can I use online?
Chaffee County offers credit card and bank account (eCheck) payments in the online system.
How do I obtain a State of Colorado Sales Tax License?
If you do not yet have a license with the State of Colorado, you can use our State License Application Guide as a resource to help you apply for your license.
Can I manage multiple properties with one login?
Yes! To add additional property accounts to your login, click "Manage Accounts" on your Dashboard. On the Manage Accounts page, click the “Add a Business” button. On the pop-up select the option to connect to an existing account. Enter the account number and activation code. After you enter the number and code click 'Look Up Account'. Choose a role for yourself (owner, employee, etc), then click 'Connect to Business'.
If you need the account number and activation code to connect to an existing account, please email blt.str.support@govos.com. In your email request, please include the following information: owner name, property address, and mailing address. Once we have located your account, we will respond to the email with the requested information.
Can a property have more than one user?
Of course! Each property can have an unlimited number of users. Each user is required to provide the6-digit Account Number and Activation code to be authorized to connect to an existing record.
I misplaced my compliance letter with my activation code. What do I do?
Contact GovOS support at blt.str.support@govos.com or (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security on business accounts, you will need written (e-mail) permission from a registered owner or officer of the business for us to provide you with a new activation code.
I need to close my account. What do I do?
Account closure requests are processed by the local jurisdiction upon request from the account holder. The GovOS support team is not authorized to directly close your account.
Please include the following:
- Account number
- Property owner name
- Closure date
- Reason you are closing the account
If you would like to follow up on your closure request once it has been sent, please contact the County at str@chaffeecounty.org or (719)530-5665.
I forgot my password. What do I do?
From the Log In page, click the “Forgot Password” link and enter your email address. Navigate to your email and open the email from GovOS for your forgotten password. Click the link in the email to reset your password. Choose a new password and be sure to update any autofill or password keepers you have. Then, you can sign in with your new password.
Do I have to login to GovOS to see my alerts and reminders?
No. All alerts are e-mailed to your authenticated e-mail address. When you login to the system, you will also see any open alerts that need to be addressed on your Dashboard under the “Activity” section.
Have a question about a notice you received?
Matching advertisements to assessor property ownership records is not a perfect process, although we use many tools and resources to be as accurate as possible. If you received a letter for a rental that is not your property - we can take care of updating that advertisement record quickly for you.
For Assistance, Contact GovOS Support
When contacting support, be sure to include the jurisdiction (Chaffee County) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks!
